1. Develop a COVID-19 company policy
Just 58.8% of businesses had implemented a policy to address the pandemic as of March 12, 2020, according to research from leading law firm Lewis Silkin. That number’s gone up since then, as we’re seeing a huge spike in traffic to our coronavirus (COVID-19) company policy template page.
Walmart introduced a new emergency leave policy stating: “… hourly workers who work in a store, club, office or distribution center will receive up to two weeks pay if they’re required to quarantine by the government or by the retailer.”
The HR resource website SHRM recommended new practices and benefits be introduced to help employees with COVID-19, including scrapping the need for a doctor’s note, encouraging workers to use Telehealth, deploying wellness programs, and advising against temperature checks as a “gatekeeping” tactic.
2. Set up a COVID-19 response team
A dedicated COVID-19 response team to monitor and respond to daily pandemic developments will be integral to your business. McKinsey recommends appointing a cross-functional team with a leader who reports directly to the CEO to lead the effort, and with members from each function and discipline.
Governments are doing the same – for instance, Massachusetts Governor Charlie Baker launched a central command center to monitor and respond to the evolving and shifting needs of the state’s communities and residents.
3. Prepare a structured response plan
A single response to a rapidly developing situation isn’t always the best bet. Put together a scaled response plan – for instance, calendar SaaS company Clockwise enacted a scaled response plan based on severity in the San Francisco metro area ranging from Level 1 (wash hands, stay home if feeling ‘off’) to Level 2 (no more office visitors) to Level 3 (mandatory WFH across company).
Workable’s series of email templates also includes details on scaling your response to the spread of the pandemic in your area.
4. Expand sanitation procedures
For companies and employers that cannot realistically operate in a fully remote environment – such as hotels, restaurants, delivery services, etc. – there are procedures you can follow, including increased cleaning schedules, on-site doctor visits (be realistic about expectations here), providing hand sanitizers as needed, etc.
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